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Who are Wales & West Utilities Ltd & what gas services do they offer?

Below you can find some key details of Wales & West Utilities Ltd including the type of gas licence they hold. Data comes from Ofgem, Companies House and their own website.

Who are Wales & West Utilities Ltd & what gas services do they offer?

Wales & West Utilities Ltd website homepage

Company Name: Wales & West Utilities Ltd
Type of Gas Licence: Gas Transporter
Company Number: 5046791
Year Founded: 2004
City: , South Wales

Full Address:

Wales & West House, Spooner Close Coedkernew, Newport, South Wales, NP10 8FZ

What gas & energy services does Wales & West Utilities Ltd offer?

  • Provides gas connection services to customers across Wales and the southwest of England.
  • Responds to gas emergencies.
  • Invests £2 million weekly in the gas network for future readiness.
  • Connects new homes and businesses to the gas network.
  • Upgrades old metal gas pipes to new plastic ones for safety and reliability.
  • Maintains and owns more than 35,000 kilometers of gas pipes.
  • Supplies gas to approximately 7.5 million people.
  • Offers services such as gas pipe upgrades, gas emergencies response, and land remediation.
  • Supports priority customers, especially those most vulnerable in society.
  • Provides a gas emergency hotline (0800 111 999) for reporting gas emergencies.
  • Engages in land remediation to restore the condition of previously worked-on land.
  • Offers customer support services and assistance.
  • Implements safety measures and guidance for handling gas emergencies.
  • Offers services like gas pipe locator for construction planning (Dial before you dig).
  • Invests in innovation and sustainable energy solutions for the future.
  • Works with a team of more than 1,300 skilled and dedicated colleagues.
  • Values customer service, safety, reliability, and value for money.
  • Operates 24/7, 365 days a year to ensure a reliable gas supply.
  • Covers an extensive area from Wrexham to Redruth, serving both urban and rural communities.
  • Collaborates with partner organizations to support vulnerable groups and provide practical help and guidance.

More Information About Wales & West Utilities Ltd

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